No Pass, No Pay FAQs
Explore the categories and answers below for more details about No Pass, No Pay (NPNP). Contact us at npnp@pncb.org or 888-641-2767 ext. 364 for further assistance so we can help.
Completing the agreement and renewals
Request the Word version of the agreement from npnp@pncb.org, then ask those who are requesting edits to turn on Track Changes so we can easily see ea...
We recommend you date your 12-month agreement period for a day which occurs immediately before submitting your agreement to the PNCB. This gives your...
There are several options for you to manage this. You can name the hospital system in the agreement. You can send an addendum to include them in your...
The agreement can be signed by anyone at your facility who is authorized to do so. This may be your CEO, your CNO, a member of your contracts or legal...
PNCB does not require a hard copy of the signed agreement. You may return your contract via scanned PDF (preferred) to npnp@pncb.org or by fax to 301...
For full details on what to expect next, and for the next 12 months, see our Next Steps page.
We suggest you use your actual renewal date so your current 12-month period runs its full course and you don't lose any time.
Personnel managing your program
That's entirely up to you and your leadership, but usually this person has close contact with nurses seeking professional development. Examples of hos...
Yes. This is very helpful at large hospitals, or if someone expects to take leave for extended periods.
Yes. Submit your request via the online form or via email to npnp@pncb.org.
This person is usually someone in accounts payable who can process the monthly invoice promptly within the 30-day due date. Sometimes the No Pass, No...
Email npnp@pncb.org or call 888-641-2767 ext. 364 so we can promptly re-send your special code and link information. If you believe the security of yo...
No. Your hospital's special charge code will remain the same as long as you are participants in the No Pass, No Pay program. Even if your hospital tak...
Financial & Invoicing
No. The only fees a No Pass, No Pay hospital will pay is each passing exam fee by nurses using your special charge code.
We send the invoice via email to the person you have designated as your Responsible Financial Contact on your agreement. PNCB will send all invoices e...
No. Since you know your local situation — who is eligible, how much funds are available to pay for passing exam fees, etc. — your No Pass, No Pay desi...
No, the hospital is not billed. These nurses would be restricted in our database from using the No Pass, No Pay code again during your current 12-mont...
Yes. Please send these forms to ddicello@pncb.org for prompt completion.
Nurses enrolling through No Pass, No Pay during your 12-month agreement period are still entitled to a 90-day testing window. Unless you notified us w...
The interim activity report is your guide to nurses who have applied for the exam using your site's code. It is critical that the designated No Pass,...
PNCB is able to accept credit cards for No Pass, No Pay invoices. Please contact ddicello@pncb.org to pay by credit card.
PNCB is able to accept ACH for payment of No Pass, No Pay invoices. Please contact ddicello@pncb.org to pay by ACH. Your hospital/employer most likely...
Nurses Testing
If a nurse does not show for their appointment, they forfeit future code use: Reinforce to nurses to follow through on their commitment to test after...
There are many ways! Announce the benefit at special events like Certified Nurses Day or National Nurses Week. Email eligible nurses about this new be...
Nurses will apply online with the special code and link you will be given. A guide to applying will be sent to you for sharing with staff. Nurses will...
Their 90-day Testing Window Starts After Application: A nurse should not apply until they are ready to begin their 90-day testing window. Nurses may w...
No Pass, No Pay candidates are unable to request extensions because doing so may move a testing window beyond their employer's agreement period.
Interim Activity Reports
Your hospital's weekly Interim Activity Report is a list of candidates who have applied for the Certified Pediatric Nurse (CPN) exam using your hospit...
Yes, and your site's No Pass, No Pay contact is required to review these weekly lists called Interim Activity Reports. This is a regular roster of can...
If you feel you have an unauthorized user on the list, we recommend that you first check with either the nurse or Human Resources to be sure there has...
The interim activity report is your guide to nurses who have applied for the exam using your hospital's code. It is critical that the designated No Pa...
Notify exam@pncb.org or npnp@pncb.org immediately. PNCB is able to stop a nurse from testing at a PSI testing site, if the nurse is no longer eligible...
No. When she paid on her own, our database immediately began moving her forward in the testing process. To re-assign payment would require time-intens...
No. While a nurse is entitled to use the charge code two times, it must be used during a 12-month agreement period. The nurse will not, of course, hav...
First, if she has already made an appointment to test with PSI, she must cancel it with them, as well as notify exam@pncb.org. PSI bills the PNCB for...
This is your chance to alert PNCB to any discrepancies. You have two business days to report an issue to PNCB. If a candidate appears on an Interim Ac...
First, contact PNCB within two business days to let us know there is an issue. If you do not recognize a name, contact your hospital's Human Resources...
When candidates apply for the CPN exam, they receive a 90-day testing window during which they will schedule their exams and test. Candidates will app...
The nurse has either tested, cancelled, or did not test within the 90-day window. Names of successful candidates will appear on your hospital's next m...
These reports are automatically generated by PNCB's database. Any recordkeeping must be done entirely at your hospital's discretion.
This can mean several things: The candidate did not pass the exam, cancelled, or did not show to test. PNCB does not explicitly provide the names of u...
PNCB receives an update of who tested from our test center vendor PSI every week (except during major holidays). If a nurse tested after the last upda...
Usually not. Often this is because he submitted his application only very recently — probably within the last few days before the Interim Activity Rep...
Interim Activity Reports are generated every week, usually on Friday. When a holiday or other scheduled event prevents regular delivery, PNCB's goal i...
Either no nurses at your hospital have applied or are waiting to test, or they are not using your hospital's charge code benefit when applying. Candid...
Unfortunately, no. The Interim Activity Reports are generated automatically and are not archived by our database system. When a report is created, it...
The Interim Activity Report (in addition to all other No Pass, No Pay reporting) is charge-code-specific. If your healthcare system is using one charg...
Once your charge code expires, this automatically generated report stops. Contact npnp@pncb.org so PNCB staff can manually compile this data in real-t...
Absolutely! Email npnp@pncb.org at any time to add or remove staff managing this process. Please note that recipients of the report become an official...
Miscellaneous
No. Simply email npnp@pncb.org with the name change information, and we will update our database. Name changes are reflected in the No Pass, No Pay on...
Absolutely! For a list of currently certified staff, simply email info@pncb.org. Also let us know if you would like a list of current CPNs, CPNPs (PC/...
No. Due to confidentiality reasons, we cannot provide you with the names of staff who did not pass the CPN exam — whether or not they used the No Pass...
