Contact PNCB

Our staff, like these Customer Service team members, look forward to helping you!

Based on the executive order issued 3/23/2020 by the Governor of Maryland, PNCB’s physical office is closed. Staff are working remotely to continue to serve candidates, certificants, and employers. Please use email addresses listed here to contact us, and thank you for understanding that there may be some delay in our response. All online systems including certificant portals and the CE / Pediatric Updates marketplace are still available 24/7. Please check back frequently for updates here.

Coronavirus & PNCB Services
PNCB is closely monitoring the Coronavirus (COVID-19). Please see our update about PNCB services, testing centers, electronic transcripts, and more here

PNCB is open Monday through Friday from 8:30 am to 5:00 pm Eastern Time. Holiday closings are listed at right.

Inclement weather in your area? See Prometric Test Center closings.

For official transcripts to be sent by a CPNP or PMHS exam candidate's school, use our address below or have your school registrar's office or transcript service email to

Pediatric Nursing Certification Board
9605 Medical Center Drive, Suite 250
Rockville, Maryland 20850

Phone: (301) 330-2921
Toll Free: 1-888-641-2767
Fax: 301-330-1504

Holiday Closings

New Year's Day*

Martin Luther King, Jr. Day

Presidents Day

Memorial Day

Independence Day*

Labor Day


Friday after Thanksgiving

Christmas Eve*



*When this holiday falls on a Saturday or Sunday, it is observed on a weekday.

Department Contact

Customer service, praise, or concerns




Pediatric Updates & other CE modules

Practice tests

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Brochures & posters

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Volunteer opportunities

PNP Program Resources

Web technical support

Lapel Pin Request

Display your certification achievement with pride.
Order your free initial or replacement lapel pin.

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Check Transcript or Application Status

See real-time updates to your exam application so you can know where you are in the process.

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Get My Wallet Card

Log in to access your current certification wallet card under Profile.

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Order or Answer CE Modules

Order modules from Marketplace or continue working on them in Online Modules.

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Faces of Certification

PNCB-certified nursing professionals work in a variety of roles and settings throughout the US and beyond. Share your photo today!

Clayton Collins, CPN Shriners Hospitals for Children - Galveston Galveston, TX
Leticia Cole, CPNP-PC, CPN Sniffles & Giggles Waxahachie, TX
Renee Flippo, CPNP-PC Louise Herrington School of Nursing | Baylor University Dallas, TX
View more Faces of Certification